Student & Family Support Office
We’re Here to Help
Welcome to the LKDSB Student and Family Support Office. We are committed to assisting students, parents, and caregivers as they navigate concerns, access support, and find timely solutions.
Our team aims to acknowledge all emails within two business days provide a full response within five business days. To learn more about how to bring a concern forward, please review the steps outlined below.
Where to Start
If your question or concern is about your child’s education or school and you have not yet connected with the teacher or principal, we encourage you to follow the Navigating Concerns at LKDSB process.
Often the most effective way to address a concern is through direct communication with your child’s school. You can find contact information for your principal directly on the Contact Us page of your school's website or find the superintendent for your school, here: Administration | Lambton Kent
Getting More Help
The Student & Family Support Office can help you navigate the abovementioned process.
Contact the Student and Family Support Office at SupportOffice@lkdsb.net or 1-800-754-7125, or in person at the Sarnia Education Centre or Chatham Regional Education Centre.
When contacting us by email or phone, please include as much information as possible—such as the student’s name, school, and a detailed description of your concern—so we can assist you effectively.
Matters Handled Through Other Channels
If your matter relates to administrative or operational matters (like employment or updating your contact information, etc.), these are not handled directly by the Student & Family Support Office. For these requests, please contact the general inquiries line for assistance at: info@lkdsb.net